Standard Version 2026.1
DPDP Act (India) & GDPR Compliant

Cookie Policy & User Acceptance

This Cookie Policy explains how Optra Living ("we", "us", or "our") uses cookies, local storage, and similar web tracking technologies when you use our website, owner portal, tenant portal, and property management systems in Hyderabad, Telangana, India.

Manage Your Cookie Consent

You have the statutory right to modify, review, or withdraw your cookie consent preferences at any time.

LAST UPDATED: OCTOBER 2026 | VERSION 2026.1

1. Introduction & Statutory Scope

Optra Living operates a comprehensive luxury property letting and asset management platform for residential properties across Hyderabad, including Banjara Hills, Jubilee Hills, Gachibowli, Hitec City, Financial District, and Kondapur.

Under the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the EU General Data Protection Regulation (GDPR), we are committed to transparent and lawful data processing. This policy details what information is collected automatically through your browser, how cookies operate, and how you can exercise granular control over these technologies.

2. What Are Cookies and Local Storage?

A cookie is a small text file placed on your device by websites that you visit. Cookies help websites remember information about your visit, like your chosen language, authentication token, or regional preferences.

In addition to HTTP cookies, modern web applications utilize HTML5 Local Storage and Session Storage. These client-side storage mechanisms permit secure, persistent storage of key-value pairs (such as active role selections and cached listings) directly on your device without transmitting unnecessary overhead on every HTTP request. Throughout this document, the term "cookies" refers collectively to cookies, local storage, session storage, and related web beacons.

3. Categories of Cookies We Use

We categorize all browser data storage into four clearly defined functional groups:

A. Strictly Necessary (Essential) Cookies

These cookies are strictly required to provide you with services available through our platform and to use essential features, such as secure login via Supabase Auth, CSRF token verification, and database session handling. The platform cannot function without these cookies.

B. Functional & Preference Cookies

These cookies allow our website to remember choices you make when you navigate our property catalog—such as your selected role (Admin, Agent, Owner, Tenant), saved locality filters (e.g. Madhapur or Kokapet), and recently viewed properties.

C. Performance & Analytics Cookies

These cookies gather anonymous data about how visitors interact with the site, including load times, error diagnostics, and feature usage. All analytics are aggregated and anonymized; we never track individual identity without explicit permission.

D. Marketing & Attribution Cookies

Used solely to track referral sources (e.g., search campaigns or real estate partner listings) and measure the effectiveness of our tenant acquisition campaigns. Optra Living does not participate in cross-site tracking networks or sell your behavioral data.

4. Complete Cookie Catalog

Below is the comprehensive list of all first-party and essential service cookies utilized on Optra Living:

IdentifierCategoryStorage TypePurposeDuration
optra_cookie_consent
Strictly Necessary
CookieStores your verified cookie consent preferences, compliance timestamps, and consent ID.1 year
sb-*-auth-token
Strictly Necessary
CookieManages authenticated user sessions, role-based access security, and CSRF protection.Session / 30 days
optra_active_role
Functional
Local StoragePersists your active workspace role switch (Admin, Agent, Owner, Tenant) during navigation.Persistent
optra_saved_filters
Functional
Local StorageRemembers search parameters, locality preferences, and bedroom filter selections in Hyderabad.Persistent
optra_recent_views
Functional
Local StorageMaintains a list of recently viewed luxury properties for easy comparison.30 days
_optra_perf
Analytics
Local StorageMeasures page render times, search query latency, and Core Web Vitals anonymously.90 days
_optra_listing_views
Analytics
Local StorageAggregates anonymous inquiry click-through and listing interaction metrics.30 days
_optra_ref
Marketing
CookieTracks initial referral source (e.g. Google Search, LinkedIn) for marketing attribution.30 days

5. Managing & Revoking Cookie Consent

In compliance with ISO/IEC 27701 and global privacy regulations, withdrawing consent is as simple as granting it. You can adjust your consent choices at any time by clicking the Cookie Settings button located in the bottom-left corner of any page or by clicking below:

6. Browser-Level Cookie Management

In addition to our interactive preference center, most modern web browsers allow you to control cookies through their browser settings. Note that disabling essential cookies may impact authentication and the ability to view your owner dashboard or submit rental applications.

  • Google Chrome: Settings > Privacy and Security > Third-party cookies > See all site data and permissions.
  • Apple Safari (macOS / iOS): Safari Preferences > Privacy > Prevent cross-site tracking / Block all cookies.
  • Mozilla Firefox: Settings > Privacy & Security > Enhanced Tracking Protection.
  • Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

7. Policy Updates & Notifications

We may periodically update this Cookie Policy to reflect changes in our operational practices, new statutory guidelines issued by the Data Protection Board of India, or technological updates. When significant changes occur, we update the version number and prompt users to review their preferences upon their next visit.

Regulatory Standards

India DPDP Act (2023)

EU GDPR / ePrivacy Directive

California CCPA / CPRA

Zero third-party data broker sales

Privacy & Compliance Office

For inquiries regarding personal data processing, cookie logs, or to exercise your rights under the DPDP Act, contact our compliance team:

Data Protection & Grievance Emailmdnchandrakanth@gmail.com
Headquarters

Optra Living, Hitec City, Hyderabad, Telangana 500081, India